Streamline your knowledge base with safe, controlled article cleanup.

Transform article chaos into organized knowledge with smart tagging and safe deletion controls.

This snap-in cleans up crawled articles from knowledge bases through a safe tag-verify-delete workflow, eliminating the need for manual article management and ensuring controlled bulk deletion with verification steps.

Features

  • Smart Article Tagging Automatically tags articles from specified URLs with 'article-to-be-deleted' for organized cleanup workflow.
  • Content-Based Tagging Identifies and tags articles containing specific keywords (like "404" or "Page not found") with 'not_found' tag by analyzing article content.
  • Bulk Article Processing Processes multiple articles at once with progress tracking and professional status reporting throughout the operation.
  • Verification & Review Exports tagged articles via Vista CSV for manual review and verification before permanent deletion.
  • Admin Protection Role-based access control ensures only authorized users can execute cleanup operations.

Usage

  • Use /add_tags_to_article command to start tagging articles from a specific URL source for cleanup processing.
  • Review tagged articles using the 'article-to-be-deleted' tag filter in Vista and remove tags from articles you want to keep.
  • Use /delete_tagged_articles command to safely delete all remaining tagged articles from your knowledge base.
  • Use /tag_not_found_articles command to identify and tag articles containing error keywords (like "404" or "Page not found") in their content.
  • Review tagged articles using the 'not_found' tag filter in Vista and remove tags from articles you want to keep.
  • Us/delete_tagged_articles command to safely delete all remaining tagged articles from your knowledge base.

Installation

  1. Install the snap-in from the DevRev Marketplace.
  2. Configure required inputs.
  3. Start using /add_tags_to_article, /tag_not_found_articles, and /delete_tagged_articles commands.